Performance Team

  • WMS Analyst

    Job Locations US-CA-Santa Fe Springs
    Job ID
    # of Openings
    Information Technology
  • Overview


    Amazing opportunity to join a growing 3PL company with multiple locations within the US. This company values their employees and rewards performance by offering a strong base salary with great benefits. The culture is one of integrity, accountability and flexibility, with open communications amongst the leaders and with the associates & drivers. If you are seeking to be a part of a family, this is the spot for you!

    About The Company: Performance Team (PT) is an industry-leading third-party logistics (3PL) company with nearly 30 years of experience in Warehousing, Distribution, Consolidation and Transportation. PT has 12 domestic hubs strategically located near major ports, interstate highways and intermodal rail lines allowing us to provide the retail and manufacturing industries with flexible B2B and B2C solutions for the movement, handling and distribution of goods. We believe that it is our talented team of professionals who help us stand at the forefront of the logistics industry today. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! At a time when many companies are cutting back and losing their valuable resources, Performance Team is growing full force! Join the team that is outperforming the rest, and make a difference.

    About The Job: The WMS Analyst is a critical support role for the automated warehouse management system (WMS) platform and services provided to PT third-party logistics (3PL) clients. PT is a dynamic, growing distribution, logistics and transportation organization seeking to enhance and expand its WMS capabilities and utilization. PT currently uses the Manhattan Associates’ Integrated Logistic System (ILS/SCALE) WMS as a dedicated client WMS platform, and Softeon for its multi-client platform.  







    • Responding to user and customer requests for help with WMS application;
    • Providing technical support by responding to inquiries and Help Desk tickets regarding errors, problems, or questions about the WMS applications.
    • Provide technical assistance to facilitate WMS user training, including analyzing and providing technical inputs for training materials, and assist with qualification and certification of WMS users before and after training.
    • Understanding ‘behind-the-scenes’ details of the WMS graphical user interfaces (screen layouts), printed outputs, and interfaces with other systems. Designing WMS printed outputs (reports and carton labels).
    • Consulting with users and customers to gather information (discovery) about WMS functional requirements, including needs, objectives, features, and input and output requirements.
    • Analyzing and estimating feasibility, resources and time required to implement WMS functional requirements. Participating in project plan development outlining steps and time tables for developing customer-specific WMS functional flow.
    • Participating in testing of existing and new WMS features. Creating test transactions and running tests to find errors and confirm WMS configuration meet requirements and specifications.
    • Writing and maintaining technical WMS configuration documentation and specifications, and creating and updating summary documentation of features of the WMS applications.
    • This position shares support and project responsibilities with other members of the WMS Applications team.




    • A minimum of 3 years of experience in user software support through creating and interpreting procedural documentation, and conveying software usage procedural instructions to business users.
    • Fluency in English; good verbal & written communications. Can speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates effectively in meetings. Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information
    • An overall understanding of Microsoft Office suite of applications, with a minimum of intermediate skills in Microsoft Excel, Word and Outlook; experience in support of user data analysis in Excel.
    • Exhibit high degree of dependability


    Strongly desirable skills:


    Experience with application testing and SQL.




    Bachelor's degree from four-year College or University; or five (5) years of relevant experience; or a combination of education and experience. Applicant must be able to demonstrate practical experience implementing functional solutions within a software application based on user requirements



    Travel Requirements:

    • Ability to handle a mix of travel destinations and duration.
    • Travel frequency is variable and project dependent; unlikely to exceed 5% of overall work time.



    EEO Statement

    Performance Team is proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

    Performance Team will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.






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